Contact QuickCom — We’re Here to Help, Listen, and Deliver

At QuickCom, open communication is the backbone of our service. Whether you have a question about an active order, want to partner your kitchen with us, are looking to join our logistics fleet, or simply have feedback on how we can improve your dining experience, our team is standing by to assist you.

We don’t believe in buried support links or endless automated loops. Real support means direct access, clear channels, and fast resolutions. Choose the department below that best matches your inquiry, or reach out to us directly through any of our primary contact points.

1. Instant Customer Support (Live Orders & General Help)

For real-time assistance with existing orders, item discrepancies, packaging concerns, or delivery status, connect directly with our dedicated customer care desk.

In-App Live Chat: Navigate to Orders > Need Help? for real-time human resolution in under 60 seconds.
Customer Support Hotline: +91 7489687011 (Available daily: 7:00 AM – 3:00 AM)
Support Email: support@quickcom.com
Typical Response Time: Within minutes on chat; under 2 hours via email.

2. Merchant & Restaurant Partnerships

Are you an established restaurant owner, cloud kitchen operator, baker, or local culinary artisan looking to expand your customer reach and grow your revenue? Partner with QuickCom to tap into our advanced hyper-local delivery network, data-driven kitchen tools, and growing base of food lovers.

Merchant Onboarding Portal: merchant.quickcom.com
Restaurant Partner Desk: partners@quickcom.com
Merchant Escalations & Vendor Inquiries: vendor-support@quickcom.com
Direct Partner Line: +91 7987887934 PARTNER-QC (Monday – Saturday: 9:00 AM – 7:00 PM)

3. Join the Delivery Fleet

Become a vital part of the QuickCom backbone. Enjoy flexible working hours, industry-standard safety gear, transparent incentive models, and dedicated operational support across every shift.

Rider Application Portal: fleet.quickcom.com/join
Rider Support & Onboarding Desk: ridercareers@quickcom.com
Helpline for On-Duty Delivery Partners: riderhelp@quickcom.com
Walk-In Driver Hub: Open Monday through Friday from 10:00 AM to 5:00 PM at our Regional Hub.

4. Corporate Office & Regional Headquarters

For institutional business inquiries, bulk corporate meal contracts, media relations, or legal correspondence, reach out directly to our central offices:

Registered Office Address: QuickCom Logistics & Technologies Private Limited

Plot No. 42, Sector C, Industrial & Tech Park,

Indore, Madhya Pradesh — 452001, India
Corporate Email: corporate@quickcom.com
Media & Press Relations: press@quickcom.com
Legal & Privacy Desk: legal@quickcom.com

5. Send Us a Direct Message

Use this structured inquiry form for non-urgent feedback, feature suggestions, or business inquiries. Our team routes incoming tickets to the appropriate department within 24 hours.

Field Name	Description
Full Name	First and last name
Email Address	A valid email for our team’s response
Phone Number	Direct phone number with country code
Inquiry Department	Select: Customer Support, Restaurant Partnership, Delivery Partner, Corporate/Press, Other
Order ID (Optional)	Include your 9-digit alphanumeric order code if applicable
Your Message	Provide relevant details, photos (for damaged items), or business proposals

Frequently Contacted Topics

Where is my refund?

UPI and wallet transactions usually reverse back to the source account within 2 to 4 hours. Credit card, debit card, and net banking refunds typically reflect within 3 to 5 business days, depending on your bank’s settlement cycle.
Can I modify my delivery address after placing an order?

Yes, if the rider has not yet picked up the food. Reach out immediately via in-app chat so our support team can update the rider’s navigation coordinates without adding delivery delays.
How do I report a missing or wrong item?

Go to your active or past order screen, tap “Report Issue”, upload a quick photo of the package, and our team will issue an instant partial refund or trigger a priority kitchen re-dispatch.

At QuickCom, every message matters. We look forward to connecting with you and making your everyday dining experience smoother, faster, and more delightful.